Privacy Policy

This Privacy Policy explains how Solvanno ("we", "us", "our") collects, uses, shares, and protects your personal information when you visit solvanno.com or make a purchase. Our store is hosted on Shopify, and certain information is also processed by Shopify and our service providers to operate the store. By using our site, you agree to this Policy.

Information you provide: your name, email address, phone number, shipping and billing address, order details, and any messages you send us. When you pay, your payment is processed by Shopify and our payment providers — we do not store your full card number.

Information collected automatically: your IP address, device and browser type, pages viewed, referring links, and similar usage data, collected through cookies and similar technologies as you browse.

• Process, fulfill, and deliver your orders and subscriptions
• Provide customer support and respond to your requests
• Send order, shipping, and account notifications
• Send marketing emails and texts where you've opted in
• Measure and improve our site, products, and advertising
• Detect and prevent fraud and abuse
• Comply with legal obligations

We and our partners use cookies, pixels, and similar technologies (including the Meta/Facebook pixel, Google, and analytics tools) to run the store, remember your preferences, measure performance, and show you relevant ads. You can control cookies through your browser settings, and manage ad/"sale or share" preferences via Your Privacy Choices or a Global Privacy Control signal.

We share personal information only as needed to run our business, including with: Shopify (hosting and checkout); payment processors; shipping carriers; our subscription provider (Seal Subscriptions); our email and SMS providers; analytics and advertising partners (such as Meta and Google); and professional advisors. We may also disclose information to comply with law, enforce our terms, or in connection with a merger, acquisition, or sale of assets.

We do not sell your personal information for money. However, our use of advertising and analytics cookies may be considered a "sale" or "sharing" of personal information under certain U.S. state laws. You can opt out via Your Privacy Choices.

If you opt in, we may send you marketing emails and text messages about products, offers, and news. You can unsubscribe from emails at any time using the link in any email, and opt out of texts by replying STOP. Message and data rates may apply to SMS. Opting out of marketing does not stop transactional messages about your orders.

Depending on where you live, you may have the right to access, correct, or delete your personal information, to receive a copy of it, and to opt out of targeted advertising or the "sale"/"sharing" of your information. To exercise these rights, email support@solvanno.com or use Your Privacy Choices. We will not discriminate against you for exercising your rights, and we may need to verify your identity before responding.

We keep your personal information for as long as needed to provide the Services, fulfill the purposes described in this Policy, and comply with our legal, tax, and accounting obligations. When it's no longer needed, we delete or anonymize it.

We use administrative, technical, and physical safeguards — and rely on Shopify's secure, encrypted checkout — to protect your information. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.

Our Services are not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided us information, contact us and we will delete it.

Our site may link to third-party websites and services we do not control. This Policy does not apply to them; please review their privacy policies before providing any information.

We are based in the United States and process information there and with providers that may operate in other countries. If you access our Services from outside the U.S., you consent to the transfer and processing of your information in the U.S. and other locations.

We may update this Policy from time to time. We'll post the updated version on this page with a new effective date, and your continued use of the Services means you accept the changes.

Questions about this Policy or your information? Email support@solvanno.com, or write to us at:

Solvanno
1007 N Orange St. 4th Floor, 2988
Wilmington, DE 19801